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CRM Operations - Intern
- Location
- Indore, Madhya Pradesh, India
- Posted
- Status
- Open
About this role
Support CRM activities to enhance customer engagement and loyalty for a luxury lifestyle brand.
🎯 About the Role
The CRM Operations Intern will assist in managing and optimizing customer relationship management activities to boost customer engagement and loyalty. This on-site internship in Indore involves working closely with sales, marketing, and customer experience teams. You will gain practical exposure to CRM operations within a luxury lifestyle brand.
🛠️ Key Responsibilities
- 🗂️ Assist with CRM data entry and maintenance.
- 👀 Monitor customer interactions.
- 📊 Prepare reports and dashboards.
- 🎯 Help implement targeted campaigns.
- 📝 Contribute to process documentation.
- 🔧 Assist with basic CRM troubleshooting.
- 📦 Coordinate small projects related to customer journeys.
✅ Requirements & Skills
- 📊 Strong Analytical Skills for data interpretation and reporting.
- 🗣️ Effective Communication skills for cross-functional collaboration.
- 💻 Foundational Customer Relationship Management (CRM) skills.
- 💰 Basic Sales understanding to support sales processes.
- 📈 Introductory Project Management skills for CRM tasks.
- 📚 Relevant academic background in business, marketing, or information systems preferred.
- ⭐ Proficiency in MS Excel or similar tools, and familiarity with CRM platforms is an advantage.
- 📍 Ability to work on-site in Indore, with attention to detail and time management.
🎁 Perks & Benefits
- ✨ PAID INTERNSHIP
📍 Location: Indore
How to apply
Applications are handled on in.linkedin.com, not here. The link below opens the original posting.
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