Work with leading airlines to power passenger communication and digital engagement journeys. 🎯 About the Role This role involves working closely with airline customers on…
About phonon, automating outcomes
Phonon is a pioneer in hosted telecom software technology. Our telecom applications including click-to-call, hosted inbound IVR systems, automated outbound dialer systems, virtual number services, SMS-to-call, and hosted PBXs are used by leading enterprises of India. Our customers include leading airlines, banks, insurance firms, travel companies and online services portal. Click-to-call services, our flagship application helps firms increase their online sales leads in number and quality. Click-to-call further helps manage and measure campaign based RoI of online lead generation campaigns. We are a team that believes that SMS and voice will even over the times to come be the most killer applications available on mobile phones. Our belief in the ubiquity of the 'phone' and the potential that automated voice and SMS services can have in the sales and customer service life-cycles of businesses has made us develop many innovative voice applications. These applications are all supported on our robust hosted software application platform.
Specialties
- Hosted Interactive Voice Response Applications
- Click-to-Call
- Credit Card Payment Acceptance IVR
- SMS-to-Call
- Visual IVR
- Proactive Outbound Engagement
- Contact Center Automation Suite
- Intelligent IVR
- Artificial Intelligence
- Machine Learning
- Natural Language Processing
- Instant Call Connect
- whatsapp for business
- and rich communication services rc