Support the sales team by understanding client needs, preparing presentations, and demonstrating product capabilities for an AI & coding education platform. 🎯 About the Role As…
Customer Service Associate
- Location
- Bengaluru, Karnataka, India
- Posted
- Status
- Closed
About this role
Join a global leader in online coding education and provide exceptional support to parents and teachers. This role offers exposure to a fast-paced Ed-Tech startup environment.
🎯 About the Role
As a Customer Service Associate, you will be the primary point of contact for customers, providing technical support and ensuring a high level of satisfaction. You will manage customer interactions across chat, email, and phone, handle escalations, and help schedule student classes.
🛠️ Key Responsibilities
- 😊 Provide an exceptional experience to customers.
- 💻 Provide technical support to Parents and Teachers.
- 📞 Handle chat, Email, and call support for customers.
- 🎫 Manage escalation tickets.
- 📅 Schedule, reschedule, and manage student classes.
- 🤝 Be a relationship expert and ensure customer retention and satisfaction.
✅ Requirements & Skills
- 🎓 Bachelor’s degree.
- 💻 Computer/IT background (Not mandatory).
- 🗣️ Fluent in English communication skills.
- 🏢 Available to work from the Office.
🎁 Perks & Benefits
- 🍎 Free Lunch & Dinner.
- 🚀 Exposure to a fast-paced Ed-Tech startup.
- 🏥 Health Insurance.
📍 Location: HSR Layout, Bangalore, India
📩 How to Apply
Apply now!
How to apply
Applications are handled on in.linkedin.com, not here. The link below opens the original posting.
View the original postingOpen internships you can still apply to
Are you passionate about travel and enjoy crafting unforgettable journeys for others? Join a dynamic team that helps clients create memorable experiences. 🎯 About the Role This…
Embark on a career in sales with Pearson India's Apprenticeship Programme. Gain hands-on experience in lead generation, customer relationship management, and sales process…
Contribute to the development of user-facing web interfaces for client projects in a professional software environment. 🎯 About the Role As a Frontend Developer Intern, you will…
Join a leading IT & Media Solutions company with over 28 years of experience. This role is crucial for supporting their sales operations and ensuring smooth customer…
Contribute to the software development lifecycle by developing and executing test cases, reporting defects, and ensuring software quality. 🎯 About the Role Selected intern's…