TheCXGuru

Professional Training and CoachingBengaluru East, Karnataka

About TheCXGuru

TheCXGuru (CXGuru Consulting India Pvt. Ltd.) is a modern CX technology and talent consulting firm, enabling organizations to elevate customer engagement through expert-led training, intelligent platform implementation, and strategic workforce transformation. We specialize in leading CCaaS platforms such as Genesys, Amazon Connect, Talkdesk, and Five9, as well as CRM solutions including Zendesk, HubSpot, and Zoho. Our core services span CX platform enablement, AI-powered contact center training, corporate learning programs, and the development of a future-ready CX workforce. With a remote-first delivery model and a fast-growing network of certified professionals, TheCXGuru partners with global businesses to deploy scalable, data-driven, and customer-centric contact center solutions. We are committed to delivering measurable outcomes through deep domain expertise, agile consulting, and tailored learning experiences—creating lasting value for our clients, partners, and people. Community Engagement Guidelines We welcome meaningful and respectful interaction on this page. To maintain a professional environment, we ask that you: Engage constructively and courteously Share original and accurate content Refrain from posting confidential, copyrighted, or inappropriate material Content may be removed if it is: Abusive, offensive, or discriminatory Promotional, repetitive, or irrelevant Misleading, defamatory, or in violation of privacy or intellectual property rights

Specialties

  • CCaaS Platform Training (Genesys
  • Amazon Connect
  • Talkdesk
  • Five9)
  • CRM Integration & Training (Zendesk
  • HubSpot
  • Zoho)
  • Corporate & Customized CX Training Programs
  • CX Workforce Enablement & Certification
  • AWS Connect Training & Solutions
  • CX Technology Advisory & Roadmapping
  • Rapid Onboarding for CX Teams
  • End-to-End Contact Center Migration
  • and Agile and DevOps Enablement for your CCaaS Contact Center

Open internships at TheCXGuru (1)

Manage the complete learner journey from lead follow-up to certification, ensuring a seamless and professional training experience. 🎯 About the Role This role is crucial for…