Provide essential IT support and gain practical experience in a nationally recognized Architecture & Engineering firm. 🎯 About the Role This internship offers the chance to…
IT Helpdesk Intern
- Location
- Fairport, New York, United States
- Posted
- Status
- Open
About this role
Provide essential IT support and gain practical experience in a nationally recognized Architecture & Engineering firm.
🎯 About the Role
This internship offers the chance to respond to IT help requests, provide assistance, and configure/install IT equipment. You will gain hands-on experience supporting users and IT systems, working closely with the IT Helpdesk Manager and Director.
🛠️ Key Responsibilities
- ❓ Respond to IT help requests from end users.
- 💡 Provide IT assistance or escalate requests.
- 💻 Configure, install, and upgrade PCs and software.
- 🔧 Provide hands-on support for IT equipment.
- ⚙️ Perform other duties as assigned by IT management.
✅ Requirements & Skills
- 🎓 Actively pursuing a BS or MS in Information Technology or a related field.
- 🗣️ Succinct communication skills, both written and verbal.
- 📊 Experience using Microsoft Office (Word/Excel/Teams).
- 🖥️ Technical experience in Microsoft Windows Server/Workstation environments.
- 👥 A team player.
- 🚀 Knowledge of Windows OS application installation and Office 365.
🎁 Perks & Benefits
- 🏢 Real Projects, Real Impact
- 🧑🏫 Mentorship & Learning
- 🤝 Collaborative Culture
- 🛤️ Career Pathways
💰 Compensation: $19.00-$21.00 Hourly
📍 Location: United States
How to apply
Applications are handled on linkedin.com, not here. The link below opens the original posting.
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